Upcoming Event: Women's Golf versus ANNIKA Intercollegiate on September 8, 2025
Women's Golf
vs ANNIKA Intercollegiate
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Duke Softball A-Z Game Day Guide
Please find below a list of disability services currently provided at Duke Softball Stadium. Prior to game day, please feel free to reach out to our disabilities coordinators at (919) 668-6213 to help make arrangements for your visit or if you have any special needs, questions or concerns regarding our accessibility and accommodations.
- Accessible Parking is available in the designated spaces in the Bivins Lot, located above the Duke Softball Stadium on Brodie Gym Drive next to the Bivins Building. The parking lot is located on the right after turning on Brodie Gym Drive.
- Accessible Drop-Off/Pick-Up Point is available in the Bivins Lot, located above the Duke Softball Stadium on Brodie Gym Drive next to the Bivins Building.
- Accessible Entrance is available at the right field gate entrance on the sidewalk from Brodie Gym Drive to the stadium. This entrance leads directly to the stadium concourse above the grandstand. Directional signage will be in place on game day to help direct guests to this entrance.
- Accessible Seating Areas are available at the top of the grandstand on the 1st and 3rd base lines. Space is available for assistive devices. Accessible seating exchanges can take place at the ticket tent near the right field gate or the ticket tent behind home plate of the stadium.
- Accessible Restroom: A gender neutral accessible family restroom is available on the stadium concourse on the back side of the press box. Additional men’s and women’s accessible restrooms are located adjacent to the Duke Softball Stadium on the Williams Field at Jack Katz Stadium concourse. An additional gender neutral accessible family restroom is available on ground level behind the grandstand behind home plate.
It is strictly prohibited to bring alcohol into Duke Softball Stadium. Individuals violating this policy are subject to ejection from the facility.
- Service Animals: Duke University Athletics welcomes trained Service Animals to our venues. A Service Animal is a dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. A Service Animal must be under the control of the handler at all times. A Service Animal must be leashed or tethered unless doing so would interfere with the task that it was trained to perform for the individual with a disability. A Service Animal must not show aggression toward people or other animals. A Service Animal does not bark, growl, or whine unless trained to do so as a warning sign to the handler. A Service Animal does not solicit food or other items from the general public. A Service Animal’s work does not disrupt the normal course of business. Service Animals should wear current rabies vaccination tags at all times or provide proof of vaccination upon request. If a Service Animal is found in violation of these guidelines, the Service Animal will be excluded from the facility or event.
- Service Animals in Training: In North Carolina, Service Animals in Training have the same access rights as a Service Animal. The Service Animal in Training must wear a collar and leash, harness or cape that identifies it as a Service Animal in Training. Service Animals in Training should wear current rabies vaccination tags at all times or provide proof of vaccination upon request. The trainer is liable for any damage caused by the animal while on Duke property. Service Animals in Training must be under the control of the handler at all times, must be housebroken, and must follow all behavior guidelines established for fully trained Service Animals. If the Service Animal in Training is found in violation of these guidelines, the Service Animal in Training will be excluded from our venues.
- Personal Pets: All pets (including dogs) are prohibited from coming inside Duke Softball Stadium. (Exception: Service animals are allowed to assist those with disabilities. Emotional support dogs, therapy dogs, and companion dogs are not Service Animals as defined by the ADA and are not permitted inside our venues).
There are no ATMs on-site at Duke Softball Stadium. Nearby options include a Wells Fargo ATM located on Ninth Street and an ATM at the Family Fare gas station directly across the street from the stadium.
Purses, small bags, strollers, and backpacks are permitted into Duke Softball Stadium. Duffel bags and large bags greater than 14” x 14” x 8” are not permitted (reasonable exceptions may be medical or childcare reasons). All bags and personal items are subject to search by Event Staff upon entry.
All bags will be inspected and searched prior to entering the stadium. Duke University reserves the right to deny anyone or anything from entering the stadium. Any such items should be returned to your vehicle and/or discarded. There is no place to check or store prohibited items at the stadium.
For everyone’s safety, unattended bags or items are not permitted outside Duke Softball Stadium. Any unattended items found will be handled at the discretion of stadium officials, which may include disposal. Duke University and Duke Athletics are not responsible for any loss of unattended items. Duke University reserves the right to deny entry to any item or individual as deemed necessary. Prohibited items must be returned to your vehicle or discarded before entry.
Banners and signs are permitted inside Duke Softball Stadium. However, Duke reserves the right to prohibit or require the cessation of any display of a banner or sign that obstructs the view of other guests, obscures stadium signage, can be considered an advertisement, or is determined to be obscene, vulgar, indecent, inappropriate or derogatory.
Hand-held still cameras are welcome for personal use. However, cameras with lenses longer than four (4) inches are not allowed inside the venue. Video cameras may be used during pre-game activities but are strictly prohibited from filming during the game.
In case of emergency, call Duke Police at (919) 684-2444, contact any Duke Athletics game day staff or call 9-1-1 to reach Durham Police.
During an Emergency
- Follow the directions of the PA announcer, Event Staff and emergency responders.
- Always designate a pre-determined location both inside and outside the stadium to meet friends and family in case you get separated or in the event of an emergency.
- Upon arriving at your seat location, first find the nearest exit and then locate an alternate exit in case of emergency. Exit gates for the stadium are located at:
- Right Field Concourse Gate: Located off the sidewalk from Brodie Gym Drive. This is the ONLY accessible entrance/exit to the stadium from the concourse level.
- Home Plate Concourse Stairwell: Located behind the Press Box and Family Restroom.
- Third Base Concourse Stairwell: Located on the 3rd base side of the concourse.
- Third Base Field Level Gate: Located behind the 3rd base dugout and equipment sheds. This is the ONLY accessible entrance/exit to the stadium from the field level.
See Something, Say Something
If you notice unusual, suspicious or concerning activity, report it to the nearest police officer or Event Staff member immediately.
Emergency Vehicle Access
- Emergency vehicles may be present in and around Duke Softball Stadium. Please do not obstruct the path of travel of a fire truck or emergency vehicle or interfere with their operations. Vehicles or objects (tents, tables, tailgate games, etc.) blocking emergency vehicles, designated fire lanes, stadium exits or exit paths, or vehicle/pedestrian traffic in general will be removed and dealt with in a manner deemed appropriate by stadium officials. Vehicles are subject to being towed at the owner's expense.
Weather Preparedness
Monitor the weather before the game and take precautions to protect yourself and your group in extreme heat or severe weather. In the event of inclement weather during the game, be prepared to evacuate the stadium and return to your car if necessary.
All gates to Duke Softball Stadium will open 60 minutes prior to the start of the game. The accessible entrance to Duke Softball Stadium is located at the right field gate off of Brodie Gym Drive. Two (2) additional stairwell entrances are available behind home plate and on the 3rd base line.
Purses, small bags and strollers are permitted into Duke Softball Stadium. Duffel bags and large bags greater than 14” x 14” x 8” are not permitted (reasonable exceptions may be medical or childcare reasons). All bags and personal items are subject to search by Event Staff upon entry.
Guests may leave and re-enter Duke Softball Stadium at any time with a valid ticket.
Outside food and beverages, including alcoholic beverages, are not permitted inside Duke Softball Stadium. Please throw away any trash and recycling in the appropriate receptacles.
Concessions stands, operated by Blue Devil Concessions, will be available for all regional games at Duke Softball Stadium. Stands are located on the stadium concourse on the 1st base line and in the right field grass near the right field gate entrance. Concessions will now have to be bought through a cashless method.
Duke Athletics expects all guests to conduct themselves in an appropriate manner at all times before, during, and after the competition. We expect all fans to treat other fans, players, coaches, and officials with courtesy. Please join us in creating a fun, safe, family atmosphere at Duke Softball Stadium by not:
- Interfering with other guests’ ability to enjoy the game
- Using or displaying foul or abusive language or gestures
- Appearing intoxicated or in a diminished capacity
- Entering the competition or restricted access areas
- Throwing objects onto the competition area or within the venue
- Otherwise being disorderly
Guests who observe inappropriate behavior should report it to game day staff. Violators are subject to ejection and possible arrest.
If you need assistance during the game:
- Contact the nearest game day staff member
- Tweet @Duke_GAMEDAY with your issue and location
Duke Game Operations will monitor the weather 24 hours a day and use the following policy:
- Evacuation will occur if the storm path will come within an eight (8) mile radius of Duke Softball Stadium. In the event that the stadium needs to be evacuated, the PA Announcer will notify all spectators. At this point we need to have everyone clear the stadium as quickly as possible.
- The safest location for people to go is in a hard-topped car with the windows up. In the absence of a vehicle, Game Operations staff will direct people to a safe location. The stadium will remain closed until the storm is clear of an eight (8) mile radius of Duke Softball Stadium. Resumption of play will only occur once an all clear has been given and conditions are deemed safe after consultation between the Officials and Duke Game Operations.
If any article is lost or found in the stadium, please inquire about or report the item to the nearest Event Staff member. All lost and found items not picked up prior to the end of the game will be available for pick-up the next business day following home games by contacting the Duke Facilities and Game Operations office at 919-668-5658 or emailing duaa-gameops@duke.edu.
Unclaimed lost and found items will be retained for thirty (30) days following the event. After that time, any unclaimed items will be discarded.
The press box at Duke Softball Stadium is reserved for staff, media and team videographers only. Media members must contact the Duke Athletics Communications at least two (2) days before game day to reserve a space.
Be sure to show your NCAA Pride by purchasing officially-licensed NCAA souvenirs at the Merchandise stand located on the 3rd base side of the concourse. The NCAA Merchandise stand opens when gates open to Duke Softball Stadium one (1) hour prior to first pitch. Merchandise will now have to be bought through a cashless method. The Johnson Family Team Store is located on West Campus in the Scott Family Athletics Performance Center (adjacent to Cameron Indoor Stadium). Store hours can be found at dukestores.duke.edu.
For more information on Duke Softball game days, please visit Softball's A-Z Guide. Special game day parking alerts and information will be available on the Softball page and game day information page. You can also receive operational, parking, and traffic updates via Twitter (X) by following @Duke_GAMEDAY.
Game day parking is available only in the designated university parking lots listed below. Please do not park in the Whole Foods or Shops at Erwin Mill parking lot as shopping centers will ticket & tow at the owner’s expense. There is no street parking in the neighborhood across the street from Duke Softball Stadium.
General Parking
Free parking is available at the 705 Broad St Lot and R1 Lot on Hillsborough Road (GPS Address: 2180 Hillsborough Road). The R1 Lot is an 8-minute walk to Duke Softball Stadium – sidewalks and crosswalks are available along the designated game day pedestrian route along Hillsborough Road, West Markham Ave and Campus Drive.
Accessible Parking and Drop-Off
Is available in the designated spaces in the Bivins Lot, located above the Duke Softball Stadium on Brodie Gym Drive next to the Bivins Building. The parking lot is located on the right after turning on Brodie Gym Drive.
Drop-Off and Pick-Up: an accessible drop-off and pick-up point for guests with disabilities is available in the Bivins Lot, located above the Duke Softball Stadium on Brodie Gym Drive next to the Bivins Building.
Tailgating
Tailgating is available in the grass areas around Duke Softball Stadium. No vehicles may be parked in this area at any time. Tailgating is permitted in the R1 Lot – guests must clean up and properly dispose of all trash/recycling upon departure.
Parking Disclaimer
Duke University assumes no responsibility for loss through fire, theft, collision or other damages to vehicles or contents. Vehicles are parked at the owner’s risk. Please lock your vehicle.
Emergency Information
In case of emergency:
- Dial (919) 684-2444 for Duke Police Emergency Dispatch (on-campus).
- Dial 911 for Durham County Emergency Services (off-campus).
Turn-by-Turn Directions
- Driving directions to all championship parking areas are listed below. For specific turn-by-turn directions, follow the provided links and click on “Directions” in the upper left corner:
- Participating Team Parking:
- Team Bus Drop Off– Broad Street – GPS Address: 715 Broad Street – Directions to Broad Street
- Team Van Parking – Bivins Lot - GPS Address: 4 Brodie Gym Drive – Directions to the Bivins Lot
- Team Administration/VIP Parking - Bivins Lot – GPS Address: 4 Brodie Gym Drive – Directions to the Bivins Lot
- General Public Parking:
- R1 Lot – GPS Address: 2180 Hillsborough Road – Directions to R1 Lot
- Bassett Brown Lot – GPS Address: 1328 East Campus Union Dr – Directions to Basset/Brown
- Accessible Parking:
- Bivins Lot – GPS Address: 4 Brodie Gym Drive – Directions to the Bivins Lot
- 705 Broad St – GPS Address: 705 Broad St – Directions to Broad St
- A state issued ADA placard or license plate is required to park in the Bivins Lot
For the safety and game day experience of all fans, the following items are prohibited from entering Duke Softball Stadium:
- Alcoholic beverages
- Artificial noisemakers
- Duffel bags and large bags (greater than 14” x 14” x 8”)
- Balloons, balls, and frisbees
- Cameras with lenses longer than 4 inches
- All drones and unmanned aircraft systems (UAS)
- Hazardous materials
- Items obstructing sightlines of other guests
- Laser pointers
- Pets (except service animals)
- Selfie sticks
- Shoes with wheels (wheelies)
- Weapons of any kind, including pocket knives
Duke University reserves the right to deny anyone or anything from entering the stadium. Any prohibited items should be returned to your vehicle or discarded. All guests and items are subject to search before entering the stadium.
For the safety of all attendees, bags and items are not permitted to be left unattended outside Duke Softball Stadium. Unattended items will be handled as deemed appropriate by stadium officials, including possible disposal. Duke University and Duke Athletics are not responsible for the loss of any unattended items.
Restrooms at Duke Softball Stadium will open with stadium gates 60 minutes prior to the start of the game. Men’s and Women’s accessible restrooms are located adjacent to the Duke Softball Stadium on the Williams Field at Jack Katz Stadium concourse. An accessible gender neutral family restroom is available on the stadium concourse behind the press box – please give guests with disabilities in accessible seating areas priority access to this restroom. An additional gender neutral accessible family restroom is available on ground level behind the grandstand behind home plate.
Backstop netting behind home plate extends to the end of both the home and visiting dugouts. Even with the netting in place, guests should be alert and aware of their surroundings at all times during warm-ups and the game. Bats and balls may enter the grandstand or lawn seating areas at any time.
All seating within the stadium is general admission seating. Grandstand seating is reserved for guests that have bought grandstand seating tickets. The grandstand seating is located behind home plate of the Duke Softball Stadium. Lawn seating areas are available along the 1st base line and outfield fenced in grass.
For the NCAA Softball Championship, rows on the 1st and 3rd base side of the grandstand are reserved for members of the participating team’s pass list.
Accessible seating is available at the top of the grandstand on the 1st and 3rd base lines. Space is provided for assistive devices.
Folding beach chairs and lawn chairs will be permitted inside the stadium for lawn seating in the outfield of Duke Softball Stadium.
Starting July 1, 2020 – Duke University became a Tobacco-Free Campus, including game days at Duke Softball Stadium. The policy prohibits the use of all tobacco-based products, including but not limited to cigarettes, cigars, cigarillos, chewing tobacco, snuff, and electronic smoking devices (including e-cigarettes, vaping products, and IQOS). For more information on Duke University’s Tobacco-Free Campus policy, visit https://healthy.duke.edu/tobaccofree/.
Streaming for select games is now available through ESPN/ACC Network via the WatchESPN platform. Streaming any game from a mobile device to any social media websites is strictly prohibited.
Strollers are allowed inside Duke Softball Stadium. Please park strollers out of the path of travel. Event Staff may request that a stroller be moved to ensure clear pathways.
All Duke home events at Duke Softball Stadium are ticketed events. All tickets will be scanned upon entry at the stadium gates.
- Game Day Ticket Sales:
- All Duke post-season home events at Duke Softball Stadium are ticketed events. Tickets can be purchased at the Duke Ticket Office at the Scott Family Athletics Performance Center, on West Campus. Ticket Office weekdays between 8:30 AM and 4:30 PM or online at www.goduke.com.
- Game day ticket sales are available at the Duke Softball Stadium ticket booth located behind home plate (60) minutes prior to game time.
- All patrons entering the stadium must have a valid ticket or credential. For more information regarding tickets sales please call the Duke Ticket Office at (877) 375-3853 or (919) 681-2583.
- Digital Ticketing:
- Skip the Ticket Sales Lines with Digital Ticketing! Purchase tickets at any time online prior to or on game day from your computer or mobile device by visiting www.goduke.com/tickets.
- On the ticket sales page, Select “Print at Home” as the Shipping Method. After completing your purchase, log-in with your email address to print your tickets at home or access them on your mobile device.
- Show your print-at-home tickets or ticket PDFs/mobile tickets with QR Code at the Duke Softball Stadium gates to be scanned for entry. Standard data rates apply for all mobile purchases.
- Ticket Prices:
- All-session tickets are $30 for grandstand seating and $20 for lawn seating/standing room.
- Single-day tickets are $13 for grandstand seating and $8 for lawn seating/standing room.
- One ticket is valid for all games each day of the regional.
Umbrellas are permitted inside Duke Softball Stadium. For the courtesy and safety of all guests, please use caution when raising umbrellas in the stands and avoid obstructing the view of other guests or staff.
